Privacy Policy

Privacy Policy  Maison Arz

At Maison Arz, your privacy and trust mean everything to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

By using our website, you agree to the terms outlined below.

🔐 Information We Collect

We may collect the following information to process your orders and improve your shopping experience:

  • Personal Information: Name, email address, phone number, and delivery address.

  • Order Details: Product preferences, payment method, and order history.

  • Technical Data: Browser type, device information, and IP address (for website analytics and security).

We never collect sensitive financial information such as credit card or bank account numbers directly on our platform. All payments are securely processed through trusted payment gateways.

🛍️ How We Use Your Information

Your information is used to:

  • Process and deliver your orders quickly and accurately.

  • Communicate with you about your purchases, promotions, or updates.

  • Improve our website experience and customer service.

  • Prevent fraudulent activity and ensure secure transactions.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

💳 Cash on Delivery (COD) & Payments

When you select Cash on Delivery, we use your contact details only to confirm and deliver your order.
If you choose an online payment option, all transactions are encrypted and handled by secure payment partners to keep your data safe.

📦 Third-Party Services

We may use trusted third-party services (like courier partners or analytics tools) that help us operate efficiently. These partners only access the information necessary to perform their duties and are obligated to keep your data secure.

🔁 Your Rights

You have the right to:

  • Request access to your personal data.

  • Ask for correction or deletion of your information.

  • Opt out of marketing messages at any time.

To exercise your rights, contact us at support@maisonarz.com.

🔒 Data Protection & Security

We use secure servers, encryption, and regular monitoring to safeguard your data from unauthorized access, loss, or misuse.

However, while we take every possible precaution, no online transmission can be guaranteed 100% secure.

🕒 Policy Updates

Maison Arz reserves the right to update this Privacy Policy when necessary. Updates will be posted on this page with the latest revision date.

Last updated: October 2025

📞 Contact Us

If you have any questions about our Privacy Policy, please reach out to us at:
📧 Email: support@maisonarz.com
📱 WhatsApp: +92 300 0000000

Maison Arz – Your trust, our responsibility.